The Hanover Enters the Pennsylvania Personal Lines Insurance Market

WORCESTER, Mass., June 12, 2017 – The Hanover Insurance Group, Inc. (NYSE: THG) today announced it has expanded its business in Pennsylvania to include personal lines insurance and appointed a group of the top independent agents in the Commonwealth to serve its growing customer base. The company’s innovative personal lines offering includes Hanover Platinum Protection, a package of insurance coverages designed to protect a broad customer base, from individuals with simple coverage needs to those with more complex coverage needs. The Hanover’s launch in Pennsylvania supports the company’s ongoing strategy to expand its footprint and offer its agent partners a full suite of insurance solutions for their clients. “We have a very successful commercial lines business in Pennsylvania, working with some of the Commonwealth’s best agents and we intend to leverage those business relationships to launch our personal lines business,” said Daniel C. Halsey, president, personal lines, at The Hanover. “As we continue to expand our personal lines footprint, Pennsylvania is an important market for us given its high-caliber independent agents and attractive customer base. We believe our Platinum offering, coupled with the expertise of our agency partners, offers a competitive, comprehensive insurance solution for consumers at all stages of life.” With its launch in Pennsylvania, The Hanover is offering agents a suite of personal lines products and services including: Hanover Platinum Protection: A customizable package of home and auto insurance that offers broad coverages, including new options for the affluent market with home replacement cost values up to $2 million. A new point-of-sale system: A significant technology investment in a new quote-and-issue platform for agents, helping to serve their customers faster and more efficiently. The Hanover’s experienced team: A team of nearly 30 knowledgeable sales, underwriting and claims professionals specially trained to handle agent and customer needs will be supporting the company’s office in Conshohocken, PA. Jennifer M. Sellers has been appointed assistant regional vice president for the office, responsible for sales and distribution in the Commonwealth. “We pride ourselves on helping our customers to get the best personal insurance for all of life’s phases,” said David S. Boyce, CPCU, president and chief executive officer at Tompkins Insurance Agencies, Inc., a leading independent insurance agency in Pennsylvania. “We are excited to partner with The Hanover. Together, we provide our customers a wide range of insurance solutions and expertise to help protect their most valuable assets.” For more information about The Hanover’s personal insurance solutions for Pennsylvania, please visit HanoverIsHere.com. About The Hanover The Hanover Insurance Group, Inc. is the holding company for several property and casualty insurance companies, which together constitute one of the largest insurance businesses in the United States. The company provides exceptional insurance solutions in a dynamic world. The Hanover distributes its products through a select group of independent agents and brokers. Together with its agents, The Hanover offers standard and specialized insurance protection for small and mid-sized businesses, as well as for homes, automobiles, and other personal items. Through its international member company, Chaucer, The Hanover also underwrites business at Lloyd's of London in several major insurance and reinsurance classes, including marine, property and energy. For more information, please visithanover.com. CONTACTS: Emily P. Trevallion etrevallion@hanover.com 508-855-3263 Abby M. Clark abclark@hanover.com 508-855-3549 All products are underwritten by The Hanover Insurance Company or one of its insurance company subsidiaries or affiliates ("The Hanover"). Coverage may not be available in all jurisdictions and is subject to the company underwriting guidelines and the issued policy. This material is provided for informational purposes only and does not provide any coverage. For more information about The Hanover visit our website at www.hanover.com. ©2017 The Hanover Insurance Group, Inc. All Rights Reserved.