Claims

Year after year, our customers give us a 99% satisfaction rating when it comes to our claims service.*

*Based on survey responses received from personal insurance customers who had a homeowners or auto claim.

Reporting a Claim

In NEW YORK call us 24/7 at 1-888-261-2688
In PENNSYLVANIA call us 24/7 at 1-888-601-2611

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Stop in to your local Tompkins Insurance office
Call your carrier directly
Use our online CLAIM form below

Meet Our Claims Team

After You’ve Reported a Claim

To help make things easier for you, Tompkins Insurance has outlined the steps that need to be taken during the claim process in the following Claims Checklists. As always, your trusted advisors are happy to guide you throughout the process.

NY Auto Accident Checklist

NY Auto Total Loss Checklist

NY Fire Loss Checklist

NY Water Loss Checklist

NY Theft Checklist

NY Property Loss Checklist

PA Auto Accident Checklist

PA Auto Total Loss Checklist

PA Fire Loss Checklist

PA Water Loss Checklist

PA Theft Checklist

PA Property Loss Checklist

Online Claim Form

Fields marked with asterisk (*) are required

Your Name*

Phone Number*

Email Address

Is your claim an Auto, Homeowners or Business?*

If Auto, enter make, model, year

What is the date of the loss?*

Location of incident?

Loss description:

Any injuries, if yes – who was injured and what were injuries?

Were the police called? Do you have a Report #:

“This is our first claim on a policy in 38 years, and our advisor’s excellent responsiveness, as always, is why I continue to do all my business with Tompkins Insurance.”