loader

Top Mistakes to Avoid When Filing a Homeowners Insurance Claim

Feb 05, 2025

Homeowner Insurance

Top Mistakes to Avoid When Filing a Homeowners Insurance Claim

Dealing with property damage can be stressful, but filing a homeowner’s insurance claim doesn't have to be. Imagine this: a storm leaves your roof damaged, and as you start the claims process, you unknowingly make a mistake that could delay or reduce your pay-out. These unfortunate errors can happen to anyone, yet they are entirely avoidable with the right approach.

To ensure your claim goes smoothly and you receive the compensation your policy affords, follow these practical tips to sidestep the most common mistakes.

Understand Your Policy

Before filing a claim, review your homeowner's insurance policy to understand your coverage. Many common mistakes happen when policyholders misunderstand what is covered or excluded. Familiarize yourself with your policy's limits, deductibles, and exclusions to avoid confusion during a claim.

Report the Damage Quickly

Timely reporting is crucial when filing a claim. Most homeowners insurance policies require you to notify your carrier or agent as soon as is practical after an incident. Delaying this step could lead to complications or even denial of your claim. Contact your insurance provider or agent as quickly as possible to stay within their required time frame.

Document Everything

Thorough documentation is one of the most important steps in the claims process. Before starting any clean-up or repairs, take clear photos and videos of the damage. These visuals serve as evidence to support your claim and help the insurer assess the extent of the loss.

Hold Off on Major Repairs

Making repairs without your insurer's approval can jeopardize your claim. While you can take temporary measures to prevent further damage, such as covering broken windows, avoid starting significant repairs until your insurance company gives the go-ahead. Always follow their guidelines to ensure your expenses are covered.

Keep Track of All Records

Keep detailed records of everything related to your claim. This includes communication with your insurer or agent, such as emails and phone calls, as well as receipts for temporary repairs or other expenses. A complete record will make it easier to provide evidence if there are any questions about your claim.

Stay Honest

Exaggerating damage or misrepresenting information can lead to serious consequences, including claim denial. Be truthful and accurate in your descriptions, and work closely with the adjuster to provide all necessary details. Transparency helps ensure a smoother claims process.

Take Time to Review Settlement Offers

Carefully review the offer to be sure it covers all the costs of repairs or replacements. Patience can help you avoid settling for less than what your policy may allow.

Get Expert Support for Homeowners Insurance

At Tompkins Insurance Agencies, we are committed to confidently helping you navigate the claims process. Whether you need guidance or have questions about your policy, our team is here to provide expert assistance.

Contact us 24/7 at 1-888-261-2688 in New York or 1-888-601-2611 in Pennsylvania today to avoid costly mistakes when filing your homeowner's insurance claim. You can also visit one of our many locations across both states for personalized support.

Cyber Liability in Healthcare: Trends to Watch
Cyber Liability in Healthcare: Trends to Watch
Top Mistakes to Avoid When Filing a Homeowners Insurance Claim
Top Mistakes to Avoid When Filing a Homeowners Insurance Claim
Protect Your Assets with Umbrella Insurance in a Litigious World
Protect Your Assets with Umbrella Insurance in a Litigious World
Why Every Brewery Needs Specialized Insurance Coverage
Why Every Brewery Needs Specialized Insurance Coverage
The Legal Consequences of Driving Without Insurance in New York State
The Legal Consequences of Driving Without Insurance in New York State
What Happens If Your Driver's License Expires?
What Happens If Your Driver's License Expires?