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Read what our customers have to say about the service they receive from Tompkins.

“We operate in an extremely competitive environment. So we’re always looking for ways we can make ourselves more competitive.”

Dr. Lex McMillan

Albright College

Dr. Lex McMillan, President


“We want to make sure our employees have the best options for their benefits. That’s why we work with Tompkins Insurance. They have advocated tirelessly for our employees. If we need help with a billing issue or resolving a claim, Tompkins is our biggest ally.”

User

Lynn McMaster

Executive Vice President - Please Touch Museum


“Three generations of fans have been coming to this same great ballpark. We appreciate having a partner that can help us make that experience even better.”

Scott Hunsicker

Reading Fightin Phils

– Scott Hunsicker, General Manager


“I feel confident that Tompkins supports our growth. And that’s a good feeling.”

Schatz Electric

Schatz Electric

- Jeff Schatz, Owner/President


“They understand our needs, and then they do all the leg work. They free us up to focus on our business.”

User

Vector Magnetics

– Arthur Kuckes, CEO & Rahn Pitzer, President


“My agent really understands my business. It’s not a high-pressure thing with him, it’s a personal relationship. We have worked so hard to get to where we are. Working with Tompkins, I know that we are covered.”

John Wagner

Wagner Vineyards

– John Wagner, Co-Owner

“They’re always professional. When I need competent, timely advice, I can always depend on them.”

David

David Fernandez

President - Cayuga Landscape Co., Inc.


“When we have a question, we don’t need to call New York or Boston or Charlotte. We can get the help we need right in our hometown.”

User

Dale Johnson

Executive Director - Hospicare & Palliative Care Services


“I can sleep at night, knowing that Tompkins is thinking about us.”

Mark Scott

Mark Scott

Executive Director - Campus Auxiliary Services at SUNY Geneseo


“They’re just as excited about our growth as we are.”

Elmwood Park Zoo

Al Zone

Executive Director and CEO - Elmwood Park Zoo


“My agent really understands my business. It’s not a high-pressure thing with him, it’s a personal relationship. We have worked so hard to get to where we are. Working with Tompkins, I know that we are covered.”

John Wagner

John Wagner

Co-Owner - Wagner Vineyards


“Community has been at the foundation of both of our organizations since we were established.”

John R. Rudd

Cayuga Health System

– John R. Rudd, President & CEO


“They’re very responsive. I can’t say enough good things about them.”

Jim Rutowski

Warsaw Redevelopment LLC

– Jim Rutowski, President


“Whenever I’ve had an insurance issue, they automatically step right in and take care of it. I’m worry-free.”

Charcoal Corral

Charcoal Corral

– Rick Stefanon, President


“We have worked with Tompkins Insurance Agencies for our insurance needs for several years, and we are very happy with that relationship.”

James M. Sunser

Genesee Community College

– James M. Sunser, Ed.D., President


“They sit down with us. They listen to us. And they partner with us.”

Mark Scott

Campus Auxiliary Services at SUNY Geneseo

– Mark Scott, Executive Director


“As we’ve grown and evolved as a practice, they’ve been able to help us every step of the way.”

Dr. Josie McAllister

Dermatology Associates of Ithaca

- Dr. Josie McAllister, Founder


"We operate in an extremely competitive environment. So we’re always looking for ways we can make ourselves more competitive.”

Dr. Lex McMillan

Albright College

Dr. Lex McMillan, President


“They’re just as excited about our growth as we are.”

Elmwood Park Zoo

Elmwood Park Zoo

– Al Zone, Executive Director and CEO

“They were very good at proposing a thorough package of home and auto insurance which really met my needs. A big part of my relationship with Tompkins is trust.”

Dom Lalisse

– Dom Lalisse


“Your insurance representatives are friendly, knowledgeable and professional, and have always been able to answer any questions we have had regarding our policies. Any changes we have made in our policies have been taken care of immediately without any complications.”

User

- David R., customer since 1999


“You have been our insurance company for almost 30 years. Always helpful, good service, prompt response.”

User

− Dale G., customer since 1994


“I appreciate being able to easily contact our local Tompkins Insurance agent who knows us personally.”

User

– Frederic P., customer since 1999


“Very prompt, professional service. Quoted everything exactly as I requested and addressed all questions or concerns that I had in the process.”

User

– Joseph R., customer since 1995


“Tompkins has been a fantastic insurance company to have. The people at the call center are always helpful and pleasant to work with when I call with questions, or when putting vehicles into winter storage. They really helped streamline the claims process. They’re quick and efficient with advice and whom to call for repairs.”

User

– Joe L.

“This is our first claim on a policy in 38 years, and our advisor’s excellent responsiveness, as always, is why I continue to do all my business with Tompkins Insurance.”

David Schwartz

– David Schwartz


“Tompkins always takes care of any needs I have, from claims to insurance questions.”

Douglas

− Douglas M., customer since 1994


“Tompkins has been a fantastic insurance company to have. They really helped streamline the claims process. They’re quick and efficient with advice and whom to call for repairs.”

Joe

– Joe L.


“Tompkins always takes care of any insurance needs I desire, from claims to insurance needs.”

Douglas

– Douglas M., customer since 1994


“It was not a major claim, but I feel like it was taken seriously and that I am in good hands. It has been a pleasure to talk with real people without having to go through a complicated menu."

Julia

– Julia S., customer since 1993