Chubb and Carnegie Mellon University’s Heinz College of Information Systems and Public Policy have awarded the Cyber COPE Insurance CertificationSM (CCIC) designations to a group of insurance professionals who recently completed the program.

Among the recipients, who hail from agencies ranging from major global and regional brokerages to small town, family-owned agencies across the globe, is Mark J. Battaglia of Penfield. Battaglia is a commercial insurance account executive with Tompkins Insurance Agencies, Inc. With more than 15 years of experience in the insurance industry, he works with business owners in the greater Monroe County area and beyond to identify appropriate insurance products and risk management strategies to protect their businesses.

Co-created by Chubb and Carnegie Mellon in 2018, the program gives commercial agents, brokers, and wholesalers the opportunity to learn and become certified in industry best practices in cyber security risk management, governance, and operations, as well as the ability to create a well-crafted commercial cyber insurance program to help protect and support a client in the event of a cyber incident.

“The agents and brokers who have completed this demanding program have shown an exceptional understanding of the current cyber risks facing businesses and organizations of all sizes and industries,” said Bobbie Goldie, Senior Vice President, North America Financial Lines at Chubb. “Now, equipped with deeper knowledge and expertise on effective cyber risk management, agents and brokers who have their CCIC designation are in a better position to advise their clients on how to better improve cyber security and help mitigate cyber exposure in a rapidly changing risk landscape as well as explain how commercial cyber insurance can assist.”

The eight-month program consisted of multi-day virtual sessions, a series of interactive webcasts, and a capstone project. Participants engaged in sessions about: origins of computer science; cyber risk resilience; cyber governance and insurance solutions; privacy and data security law; diagnostics, assessment and measurement, including presenting about exposures and subsequent coverage; and more. The curriculum was administered by a combination of Chubb insurance professionals and Carnegie Mellon faculty.