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About Us

For more than a century, Tompkins Insurance Agencies has been helping families and businesses with insurance strategies and solutions to protect their assets and manage their risks.

 

The Tompkins Insurance Difference:

Local service

Our trained professionals have roots in the communities they serve and provide personalized, face-to-face service.

Options

We represent more than 75 of the leading regional and national insurance companies, positioning us to research and find the combination of price, coverage and service that works for your personal or business needs.

Saving Money

We’ll research to find quotes that match or beat our competitors.

Here for you 24/7

Our unrivaled customer service is available morning, noon or night—whenever you need us.

Experience

We bring more than 100 years of service history to businesses, organizations and individuals throughout New York State and Pennsylvania.

Trusted Advisors

Our agents will help you manage your risks and control insurance costs, and in the event of a loss, we’ll stand beside you, working to ensure that you get a prompt and fair payment. As a result, we boast an industry-leading 99% customer satisfaction rating year after year.

Our Customer Service Commitment

As an independent agency, we work for you, not for the insurance company. Tompkins Insurance Agencies will act on your behalf, overseeing all aspects of claims management. Immediate help is available 24/7, day or night, when you need it.  When you call, you’ll be connected to a live, licensed insurance professional who will take it from there.

It’s the Tompkins Difference that earned us
Rough Notes’ “Agency of the Year” award.

Join Us!

We’re always looking for passionate, dedicated people to join our team. If you’d like to help us serve our clients through top-tier service and products, contact us today!

Resources:

We want to help you make the best, most educated decisions about your insurance coverage. That’s why we’ve cultivated our list of resources and collected them here for your convenient access.

Carriers

Our strong relationships with leading regional and national insurance carriers means more options to suit your needs. Check out our list of carriers here.

Customer Care

We take great pride in our personalized customer service which includes access to live insurance professionals 24/7. File a claim, contact us for a quote, get a question answered anytime … day or night.

FAQs

We’ve compiled answers to some of the commonly-asked questions we hear about personal insurance, business insurance and employee benefits services.

Glossary

Have questions about insurance and financial terms you hear? We’ll explain what some of them mean.

News

Check out our blog for insurance news, tips and information to keep you updated and “in the know.”

Locations

We have many great customer service locations to assist you. View our list here.

Testimonials

Read what our customers have to say about the service they receive from Tompkins.

Download Our App

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When it comes to your insurance policies, you don’t want to miss a beat. Whether you need proof of insurance or to file a claim, it would be nice to have all of your information accessible. Fortunately, with the Tompkins Insurance Mobile App, you can, quite literally, have all the information at hand!

Being involved in an accident is scary enough. The good news is that you’re not alone. With the Tompkins Insurance App, all of your coverage details, as well as personal claim options are easily accessible on your smartphone.

Pulled over by police? No problem, here’s my proof of auto insurance! Flat tire? Call Roadside Assistance with a touch of a button. House suffered a fire? Well, that’s not ideal, but you can file a claim immediately with your smartphone in tow! This means that your claims get handled quickly and that your insurance coverage kicks in pronto.

The Tompkins Insurance App provides you with tools to help make managing life, and hurdles, that much easier.

Check out some of the features:
  • Guides you through the steps you’ll need to take as you document the accident and submit a claim.
  • Provides tips to help you stay calm!
  • Automatically detects the accident date, time, and location.
  • Aids you in collecting information from drivers, passengers, witnesses, etc.
  • Produces a detailed accident report with photos and contact information.
  • Tracks your submitted claims and accident reports.
  • Stores Q&As for every situation.
  • Reminds you to keep track of your home inventory.
  • Stores values, purchase dates, descriptions, and photos.
  • Generates a PDF report for all of your records.

 

Taking your insurance policies with you has never been easier – or smarter. Download the Tompkins Insurance App through the Apple App Store and the Android version on Google Play today! Contact Tompkins Insurance Agencies directly for help with all of your insurance needs.

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Ranked among the top 100 commercial insurance brokers in the nation.

Business Insurance Magazine Top 100

Ranked among the Top 100 independent property/casualty agencies in the nation.

Rochester Business Journal

Consistently ranked among the Top 3 commercial insurance firms in the Rochester/Monroe County area.

The Rough Notes Company, Inc.

Named Agency of the Year.

Insurance Journal's Best Agencies to Work For 2018

Congratulations to Insurance Journal’s Best Agencies to Work For!