We want to help you make the best, most educated decisions about your insurance coverage. That’s why we’ve cultivated our list of resources and collected them here for your convenient access.

  • Customer Care

    We take great pride in our personalized customer service which includes access to live insurance professionals 24/7. File a claim, contact us for a quote, get a question answered anytime … day or night.

  • News

    Check out our blog for insurance news, tips and information to keep you updated and “in the know.”

  • FAQs

    We’ve compiled answers to some of the commonly-asked questions we hear about personal insurance, business insurance and employee benefits services.

  • Glossary

    Have questions about insurance and financial terms you hear? We’ll explain what some of them mean.

  • Testimonials

    Read what our customers have to say about the service they receive from Tompkins.

  • Get a Quote

    Submit a simple, quick form and we’ll get back to you personally within one business day. Or, get an instant auto quote.

  • Claims

    If you have a claim to report, fill out our new, simpler form to start the claim process.

  • Carriers

    Our strong relationships with leading regional and national insurance carriers means more options to suit your needs. Check out our list of carriers here.

Download Our App



When it comes to your insurance policies, you don’t want to miss a beat. Whether you need proof of insurance or to file a claim, it would be nice to have all of your information accessible. Fortunately, with the Tompkins Insurance Mobile App, you can, quite literally, have all the information at hand!

Being involved in an accident is scary enough. The good news is that you’re not alone. With the Tompkins Insurance App, all of your coverage details, as well as personal claim options are easily accessible on your smartphone.

Pulled over by police? No problem, here’s my proof of auto insurance! Flat tire? Call Roadside Assistance with a touch of a button. House suffered a fire? Well, that’s not ideal, but you can file a claim immediately with your smartphone in tow! This means that your claims get handled quickly and that your insurance coverage kicks in pronto.

The Tompkins Insurance App provides you with tools to help make managing life, and hurdles, that much easier.

Check out some of the features:
  • Guides you through the steps you’ll need to take as you document the accident and submit a claim.
  • Provides tips to help you stay calm!
  • Automatically detects the accident date, time, and location.
  • Aids you in collecting information from drivers, passengers, witnesses, etc.
  • Produces a detailed accident report with photos and contact information.
  • Tracks your submitted claims and accident reports.
  • Stores Q&As for every situation.
  • Reminds you to keep track of your home inventory.
  • Stores values, purchase dates, descriptions, and photos.
  • Generates a PDF report for all of your records.


Taking your insurance policies with you has never been easier – or smarter. Download the Tompkins Insurance App through the Apple App Store and the Android version on Google Play today! Contact Tompkins Insurance Agencies directly for help with all of your insurance needs.


Ranked among the top 100 commercial insurance brokers in the nation.

Business Insurance Magazine Top 100

Ranked among the Top 100 independent property/casualty agencies in the nation.

Rochester Business Journal

Consistently ranked among the Top 3 commercial insurance firms in the Rochester/Monroe County area.

The Rough Notes Company, Inc.

Named Agency of the Year.

Insurance Journal's Best Agencies to Work For 2018

We're proud our employees ranked us among the nation's best insurance agencies to work for!